2024年4月28日发(作者：苹果7上市时间及价格)
Situation 1
Background:
You bought a camera which is not focusing at all. But the warranty
period has passed. You plain to the shop. And the shop will replace
it as you are a regular customer
Member:
Shop assistant,Customer
Words and expressions:
receipt, not focus,
the warranty period,
work properly,
suffer some damages,
a regular customer, give you a replacement
Dialogue：
Shop assistant:Can I help you?
Customer:,I bought a camera in you store and used
it for some time, but now the camera don't work properly,it's not
focusing at all! I would like to give me a replacement!
Shop assistant:Let me have a ,yes,it can't work
well!It's a production problem,indeed!
Customer:In fact, I used it carefully and took care of it
properly by the instruction it don't have a polish in the
surface!
Shop assistant:Eh,it get a good protection. Can you give me
the receipt
[ri'si:t]（发票）
?
Customer:Here it is!
Shop assistant:Oh ,I am sorry!It past the warranty
['wɔrənti, ]
period
['piəriəd]（保修期）
.We can't provide the after-sales service for
you!
.
Customer:Yes, It's my fault!But you can look for the record
of my expenditure
[iks'penditʃə]（消费）
in your pture !As a matter of
fact,I'm the member of your store! As a regular customer ,can I get
a extra privilege
['privilidʒ]（特权）
?
Shop assistant:Please wait seconds! Yes,and you have a good
credit expenditure
[iks'penditʃə]
in our store!So,em,we can give you a
privilege that we will give a replacement for you!What's more,we
need more cooperation
[kəu,ɔpə'reiʃən]（合作）
in the future!
Customer:Yeah,I will look for more production I need in you
store because of the reputation of your store!Thanks for your good
service and extra help!
Shop assistant:It's my pleasure!
Customer:See you late!
Shop assistant:See you!
.
发布者：admin，转转请注明出处：http://www.yc00.com/num/1714235502a2407546.html
评论列表（0条）