2024年3月9日发(作者:苏州疫情最新消息)
How Do You See Diversity?
As a manager, Tiffany is responsible for interviewing applicants for some of
the positions with her company .During one interview, she noticed that the
candidate never made direct eye contact. She was puzzled and somewhat
disappointed because she liked the individual otherwise.
He had a perfect resume and gave good responses to her questions, but the
fact that he never looked her in the eye said “untrustworthy,” so she decided to
offer the job to her second choice.
“It wasn’t until I attended a diversity workshop that I realized the person we
passed over was the perfect person,” Tiffany confesses. What she hadn’t known
at the time of the interview was that the candidate’s “different”
behavior was simply a cultural misunderstanding . He was an Asian-American
raised in a household where respect for those in authority was shown by
averting(避开) your eyes.
“I was just thrown off by the lack of ye contact; not realizing it was cultural,”
Tiffany says. “I missed out ,but will not miss that opportunity again.”
Many of us have had similar encounters with behaviors we perceive as
different. As the world becomes smaller and our workplaces more diverse, it is
becoming essential to expand our under-standing of others and to reexamine
some of our false assumptions .
Hire Advantage
At a time when hiring qualified people is becoming more difficult ,employers
who can eliminate invalid biases(偏爱) from the process have a distinct
advantage .My company, Mindsets LLC ,helps organizations and individuals see
their own blind spots . A real estate recruiter we worked with illustrates the positive
difference such training can make .
“During my Mindsets coaching session ,I was taught how to recruit a
diversified workforce. I recruited people from different cultures and skill sets .The
agents were able to utilize their full potential and experiences to build up the
company .When the real estate market began to change, it was because we had a
diverse agent pool that we were able to stay in the real estate market much longer
than others in the same profession.”
Blinded by Gender
Dale is an account executive who attended one of my workshops on
supervising a diverse workforce . “Through one of the sessions ,I discovered my
personal bias ,” he recalls . “I learned I had not been looking at a person as a
whole person , and being open to differences .” In his case , the blindness was not
about culture but rather gender.
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