2024年4月27日发(作者：)
.实用文档.
习题及答案
Chapter 01 Human Resource Management: Gaining a Competitive
Advantage Answer Key
True / False Questions
1.
(p. 5)
Companies have historically looked at HRM as a means to contribute to profitability, quality,
and other business goals through enhancing and supporting business operations.
FALSE
2.
(p. 5)
The human resource department is most likely to collaborate with other company functions on
outplacement, labor law compliance, testing, and unemployment compensation.
FALSE
3.
(p. 6)
The three product lines of HR include a) administrative services and transactions, B) financial
services, and c) strategic partners.
FALSE
4.
(p. 9)
The amount of time that the HRM function devotes to administrative tasks is decreasing, and
its roles as a strategic business partner, change agent, and employee advocate are increasing.
TRUE
5.
(p. 9)
Advances in technology have allowed HR services to be offered more on a self-service basis
than in the past.
TRUE
6.
(p. 9)
HR functions related to areas such as employee development, performance management, and
organizational development are outsourced most frequently.
FALSE
7.
(p. 11)
Evidence-based HR provides managers with data to make decisions, instead of just relying on
intuition.
TRUE
8.
(p. 14)
Stakeholders of a company are shareholders, the community, customers, employees, and all
of the other parties that have an interest in seeing that the company succeeds.
TRUE
9.
(p. 19)
Companies are now more and more interested in using intangible assets and human capital
as a way to gain an advantage over competitors.
TRUE
10.
(p. 22)
A learning organization places the highest emphasis on completion of formal employment
training.
FALSE
.
.实用文档.
11.
(p. 22)
The psychological contract describes what an employee expects to contribute and what the
company will provide to the employee in return for these contributions.
TRUE
.
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